Online classes are divided into training sessions of two to four hours each. When you register for online training, you register for all of the training sessions for a particular class. Dates and times are listed on the Wolfram Education Group training calendar.
Wolfram Education Group free online seminars run for one hour, including
10-15 minutes for questions. Mathematica is not required for
participation in free online seminars; however, registration is required.
Dates and
times are listed on the Wolfram Education Group seminar calendar.
Online Classes
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When are online classes offered? |
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Please see our training calendar for a listing of
the online classes that are offered and the dates and times of the classes.
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How does online training work? |
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Wolfram Education Group online classes are delivered over the internet using Adobe Acrobat Connect. Use any one of the supported web browsers on your computer with Flash Player installed. Once you have registered for an online class, you will receive an email with a login link about a week prior to your class. To see and hear the presentation, click the link at the scheduled time, select "Enter as a Guest", type your name in the field provided, and click the Enter Room button. Adobe Connect natively supports streaming audio and video. A telephone audio conference is also available, should you prefer to join via phone; a toll-free number is provided for callers in the U.S. and Canada.
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What do I need to participate in online training? |
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To participate in the online session, you need a computer and web browser with Flash Player installed, and a connection to the internet. You also need a telephone with a speaker or telephone headset that is located near your computer, or a suitable computer microphone or headset. To participate in the course exercises, you'll need the courseware and a current version of Mathematica installed on your computer. Although you may be prompted to install the Adobe Connect Add-in, it is not required for participation in online training.
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Can I test my connection to the online class? |
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Test your connection to Wolfram Education Group online
training by clicking here.
If your connection test is not successful, and you are enrolled in an
online class, please contact us at education@wolfram.com. |
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How do I register for online training? |
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You can register with a credit card on the training
calendar and registration page.
Click the "Registration Form" corresponding to the class you want. Follow
the steps to complete your customer contact and payment information. An
email will be sent to you that confirms your order. Courseware download
instructions will be included in your confirmation email.
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What are the payment options? |
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Other than by credit card, Wolfram Education Group
classes may be paid by check or by bank transfer of funds, and purchase
orders can also be used. Payment must be received prior to training. Contact
us by email at orders@wolfram.com, or
call 1-800-441-6284 (in the U.S.) or 1-217-398-5151 to place an order by phone.
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How should I prepare my computer for online training? |
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You must install the courseware and a current version of Mathematica
prior to your online class. A courseware download consisting of Mathematica notebooks and packages is included with your training registration, and a free 30-day Mathematica training version is available upon request. You will also need to have Flash Player and one of the supported web browsers installed on your computer. See the computer requirements.
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After I register for online training, how do I join my class? |
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Prior to your class, you will be sent a URL where you can enter the online classroom. You may enter as a guest. Click the button that says "Click to Enter."
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What if I need to reschedule my training? |
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You may reschedule your registration to another class up to 15 days
prior to your first training date. Less than 15 days prior to your class, a
rescheduling fee may apply. Online training is nonrefundable. See the
scheduling policy information.
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Can online group training be scheduled at my location? |
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Yes! Online classes can be used to provide onsite training for your
group, at your location. Save on instructor travel expenses! Find out
more about onsite training.
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I am having trouble connecting, or my connection test fails. How should I troubleshoot? |
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First, check your connection to the internet, then clear your
browser's cache. You could try to connect from a different computer.
Being behind a proxy server or firewall may affect your ability to
access Adobe Connect. If you have the Adobe Connect Add-in installed
on your computer, uninstall the Add-in and try the connection again.
If you are still having problems, contact us.
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Free Online Seminars
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How do free online seminars work? |
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Wolfram Education Group free online seminars are delivered over the internet using Adobe Acrobat Connect. Use any one of the supported web browsers on your computer with Flash Player installed. Once you have registered for a session, you will receive a confirmation email with a seminar login link. To see and hear the presentation, click the link at the scheduled time, then simply log in to the online seminar. Adobe Connect natively supports streaming audio and video. A telephone audio conference is also available, should you prefer to join via phone; a toll-free number is provided for callers in the U.S. and Canada.
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What do I need to participate in online seminars? |
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You need a computer and web browser with Flash Player installed, and a connection to the internet. Although you may be prompted to install the Adobe Connect Add-in, it is not required for participation in online seminars.
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Can I test my connection? |
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Test your connection to Wolfram Education Group online training by clicking here. If your connection test is not successful, please contact us at education@wolfram.com.
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How do I register for free online seminars? |
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Register using the seminar calendar. Click the "Register" link corresponding to the seminar you want to attend. The seminar registration process uses your email address and a password that you create. After registering, you will receive a confirmation message that directs you to the seminar login page.
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How should I prepare my computer for online seminars? |
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You need only a connection to the internet, and to have Flash Player and one of the supported web browsers installed on your computer.
See the computer requirements. You do not need a copy of Mathematica to participate in free online seminars.
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After I register for a free online seminar, how do I join the seminar? |
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All you need to do is go to the seminar login page that was sent to you, and log in to the online seminar. Your login is your email
address. Your password was created at the time you registered.
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The seminar login page asks me for a login. What is my login? |
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Your email address serves as your login.
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What if I forgot my password? |
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If you have forgotten the password you created, click the link labeled "Forgot your password?" on the seminar login page. Follow the instructions to reset your password.
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What if I have a conflict and can't attend the seminar at the scheduled time? |
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Our free online seminars are offered repeatedly, and on varying days and times, to accommodate participants located in different time zones and with different schedules. If one offered date and time does not work for you, please check back later for another date and time. If you have registered for a seminar and cannot attend, there is no need to notify us. We hope you'll register for another free online seminar in the future.
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Can I register for additional seminars? |
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Yes! Look for the link at the top of each registration page that says, "If you have previously registered with us, click here." Use this link when registering for additional seminars.
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I am having trouble connecting, or my connection test fails. How should I troubleshoot? |
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First, check your connection to the internet, then clear your
browser's cache. You could try to connect from a different computer.
Being behind a proxy server or firewall may affect your ability to
access Adobe Connect. If you have the Adobe Connect Add-in installed
on your computer, uninstall the Add-in and try the connection again.
If you are still having problems, contact us.
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