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Rescheduling and Cancellation Policies

You may reschedule or cancel your participation in free online courses anytime. Requests to reschedule or cancel can be sent to training@wolfram.com.

Rescheduling Policy

You may reschedule your enrollment in paid classes according to the following notice schedule:

  • If notice is received and acknowledged 15 or more calendar days before the first day of the scheduled class, it may be rescheduled without penalty.
  • If notice is received less than 15 calendar days before the first day of the scheduled class, there will be a 10 percent rescheduling fee.

Cancellation Policy

Refunds are handled according to the following notice schedule:

  • If notice is received and acknowledged 15 or more calendar days before the first day of the scheduled class, the training fee is fully refundable.
  • If notice is received less than 15 calendar days before the first day of the scheduled class, there will be a 25 percent cancellation fee.
  • Fees paid for online training are nonrefundable, but can be applied to a different training class if there is a need to reschedule. See the above rescheduling policy.
  • If we cannot provide training due to circumstances beyond our control, a full refund of fees paid will be made.