Wolfram Desktop Privacy Policy

Some services provided by Wolfram Desktop require Wolfram Desktop to access our servers through the internet. When this occurs, our servers receive information similar to the information that would be received if you were browsing a website, together with your Wolfram Desktop License Number or Wolfram Desktop Activation Key and Wolfram Desktop machine ID. Utilization of the Wolfram|Alpha functionality will trigger the collection of information about the specific query. Additionally, some queries may require an expanded set of information collection that can include session information covering the history of Wolfram Desktop evaluations or the content of Wolfram Desktop notebooks containing the Wolfram|Alpha query. You will be given an opt-in prompt on a per-session basis about this expanded Wolfram|Alpha information collection feature.

Certain functionality in Wolfram Desktop allows integration with Third-Party Sites (TPS), including but not limited to social networking sites such as Facebook. Should you utilize such functionality, we may collect personally identifiable information about you from the profile you have established at the TPS. By authorizing Wolfram Desktop to access your TPS profile, you are authorizing Wolfram Research to collect, store, and use in accordance with this Privacy Policy any and all information that your privacy settings at the TPS allow Wolfram Desktop to access through the TPS application programming interface (API). The personally identifiable information that Wolfram Desktop is allowed to access is affected by the privacy settings you have established at the TPS. Because the linkage between any TPS and Wolfram Desktop is completely voluntary, and our ability to access your information at the TPS requires that linkage, you have a choice whether or not to disclose such information.

You can choose to prevent Wolfram Desktop from accessing our servers by disconnecting from the internet, or by telling Wolfram Desktop not to connect to the internet by using the Internet Connectivity item in the Help menu. If you choose not to allow Wolfram Desktop to access our servers, Wolfram Desktop will not be able to perform certain functions.

Wolfram Research understands your concerns about how personally identifying information is used, and we endeavor to use such information carefully and sensibly. We collect information on accesses to our servers by Wolfram Desktop in order to enhance and refine our service and content, and to prevent abuse and non-licensed use.

Under normal circumstances, we will never release information on accesses to our servers by Wolfram Desktop. We may, however, do so when we believe release is appropriate in order to: comply with law; enforce our License and other agreements; or protect the rights, property, or safety of Wolfram Research, our users, data providers, or others. When you visit our website, we, like most websites, send one or more cookies—small identifiers—to your computer that store information about your session and preferences as well as information that can help improve our services. While we do use strictly necessary and functional cookies for basic site functionality, as well as security and fraud investigation purposes, our primary purpose in using all other cookies is to enhance and improve your user experience by understanding and remembering your preferences, and by general tracking of our user trends. We utilize the following types of cookies:

  1. Default cookies: These strictly necessary and functional cookies support and facilitate the provision of services that you have requested on our website, and may enable enhanced features.
  2. Additional cookies: These cookies collect information that we utilize to support the measurement of this website. On specific sites, Wolfram may use third-party cookies when working with outside partners for analytics and to optimize delivery of information that may be of interest to you. We do not have access to read or write such third-party cookies, nor do we directly control the manner in which they may be used.

Most browsers are initially set up to accept cookies, but can typically be configured to block all cookies or block all third-party cookies. Please be aware that our website may not have full functionality for you if your browser is set to block some or all cookies. Depending on your location, you may also be prompted to provide your consent to all cookies, other than strictly necessary and functional cookies, each time you visit our website. Any information about you collected by us is retained and protected in accordance with the law governing your location.

We may update or modify this Privacy Policy from time to time in the future. Any such updates or modifications shall be effective immediately upon their posting. Please refer back to this page often for the latest information.

We collect and hold personal data about our customers, users and enthusiasts, employees and others in the European Union who access our resources and services in a manner consistent with the lawful bases as outlined in the European Union's General Data Protection Regulation (GDPR). Please see the Data Retention Policy Addendum to Wolfram's Privacy Policies, which outlines our GDPR compliance in collecting, processing and using your personal data. It also describes how you can contact us to review any personal data and withdraw any consent you have given us to store it.

If you have any questions or concerns about this Privacy Policy, you may email us or contact us by US mail at Wolfram Research, Inc., Attn: Legal Department, 100 Trade Center Drive, Champaign, IL 61820-7237.